AI note-taking systems are appearing rapidly across clinical practice, promising less paperwork, fewer errors and more time with clients. Many clinicians consider the administration tedious, and the idea of having a system quietly prepare notes and summaries in the background feels like a breakthrough. And let’s face it, it is. But what about the privacy
I am often asked whether email is “secure enough” for clinical work. The truth is that most privacy problems with email are not caused by failures in the technical continuum, but from ordinary human moments — forwarding the wrong message, including too much detail, sending sensitive information to the wrong address, or assuming an email
In today’s digital environment, trust is besides the point. The objective should be to ensure that people know what they need to know and no more. Information should be visible only to those people who are trained and cleared to handle that kind of information. That’s where Zero Trust Information Management comes in. And no,
With Australia’s Privacy Act reforms now in force, protecting personal data is no longer optional, it’s a legal, ethical, and operational requirement. If your team can’t show who accessed what, when, or why, you’re exposed. And it’s not just about stopping cyberattacks. Today, compliance hinges on what your internal teams do, and whether you can
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